Rules and regulations for using the Dream Ur Holidays website
Effective Date: June 10, 2026
Welcome to Dream Ur Holidays ("Company", "we", "our", or "us"). These Terms and Conditions govern the use of our website www.dreamyourholidays.in ("Website") and the booking of homestay accommodations through our platform.
By accessing our Website or making a booking, you agree to be bound by these Terms and Conditions.
Dream Ur Holidays is an online travel platform that facilitates homestay bookings for travelers. We act as an intermediary between customers and homestay owners/operators.
a) Customers may book homestays online through our Website or offline through our customer support team.
b) All bookings are subject to availability and confirmation by the respective homestay owner/operator.
c) A booking shall be considered confirmed only after receipt of payment and issuance of a booking confirmation from Dream Ur Holidays.
d) We reserve the right to refuse or cancel any booking due to unavailability, pricing errors, suspected fraud, or other legitimate reasons.
Customers agree to:
• Provide accurate information during booking.
• Carry valid identification documents during check-in.
• Comply with all rules and regulations of the homestay property.
• Respect the property, staff, and local laws.
Any damage caused to the property by the guest shall be the sole responsibility of the guest.
a) Prices displayed on the Website are subject to change without prior notice.
b) Applicable taxes and service charges may be added to the booking amount.
c) Full or partial payment may be required at the time of booking depending on the property's policy.
Check-in and check-out timings are determined by the individual homestay property. Guests are advised to verify these details before travel.
Cancellation and refund requests shall be governed by our Refund Policy available on the Website.
Dream Ur Holidays acts solely as a booking facilitator.
We shall not be liable for:
• Any acts, omissions, negligence, or misconduct of homestay owners/operators.
• Loss of luggage, valuables, or personal belongings.
• Personal injury, accidents, illness, delays, or disruptions occurring during the stay.
• Natural disasters, government restrictions, strikes, pandemics, or force majeure events.
Our maximum liability shall not exceed the amount paid by the customer for the booking.
The Website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of such third parties.
All content, logos, trademarks, text, images, and materials on this Website are the property of Dream Ur Holidays and may not be copied, reproduced, or used without written permission.
Users shall not:
• Use the Website for unlawful purposes.
• Upload malicious software or harmful content.
• Attempt unauthorized access to our systems.
We shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control.
These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in West Bengal, India.
Dream Ur Holidays
Website: www.dreamyourholidays.in
Email: info@dreamyourholidays.in